Allergies like hay fever can seriously mess with your life. A test is the first step to effectively manage or even eliminate your symptoms.
Test for allergies from the comfort of your home
Order your test kit
Take your sample from home
Send your sample to the lab
Receive your results online
FAQ
Your Questions, Answered
How quickly will I receive my test?
From Monday to Friday, all orders submitted before 16:00 are shipped on the same day and will usually arrive on the next working day including Saturday. All tests ordered over the weekend are shipped on Monday and usually arrive on Tuesday.
How will my test be delivered?
All tests are delivered by Swiss Post in discrete envelopes or parcels without any outside markings.
Will I be able to take my sample correctly without any medical training?
You do not require any medical training to use our tests. We provide very detailed instructions on how to take your sample and several thousand customers have already successfully taken their tests.
How do I return my sample to the lab for analysis?
You simply put your sample into the return box we provide with each test kit and drop the return box off in any Swiss Post mailbox. You do not need to add a stamp, this is already printed on the return box.
Who analyses my sample?
Your sample is analysed by our laboratory partner Medisyn (formerly known as Synlab). Medisyn is one of the largest laboratory service providers in Switzerland. You might have encountered them during COVID.
Are the results as reliable as from a doctor's office?
All analyses included in this test are also offered through doctors' offices by our laboratory partner Medisyn (formerly known as Synlab). You effectively receive the same test, you only collect the sample from home instead of at the doctor's office.
Medisyn is the largest provider of laboratory services in Switzerland and uses state-of-the-art technology for analysis of all samples.
How long does it take to receive my results?
Your results are generally available online 3-5 working days after you have sent your sample to the lab for analysis.
Will I be able to understand my results without any medical training?
All tests results are easily understandable without any medical training and include clear explanations.