If you ordered before 17:30, we ship your tests the same day, with Swiss A-Post. Normally they get delivered the next day, unless that is a Sunday or a public holiday in your Canton.
Find answers to the most frequently asked questions. Is your question not in the list? Contact us on the chat or use our Contact form.
Sampling instructions are included in the package in German. Other languages are available online.
Our tests are CE certified and are as reliable as the tests you would get at a doctor.
Our tests are not reimbursed by the healthcare insurance. That's why we put effort in keeping the costs low. It might be that you can get our tests reimbursed if they were prescribed by a doctor. Please check that with your doctor before ordering.
We put effort in designing lean and lightweight packages, without compromising the safety of your samples (we comply with UN3373 norms). Thanks to these efforts, the tests fit inside your mailbox. This is how we minimize packaging materials and logistics efforts.
All shipments to and from you, as well as to the lab are carbon compensated.
No doctor's visit
By taking the tests at home, there is no need for you to travel to a doctor.