Find answers to the most frequently asked questions. Is your question not in the list? Contact us on the chat or use our Contact form.

When are my tests delivered?

If you ordered before 17:30, we ship your tests the same day, with Swiss A-Post. Normally they get delivered the next day, unless that is a Sunday or a public holiday in your Canton.

When will my test results be in?

Are tests reimbursed by healthcare insurance?

What about the environment?