Current status

Last update: 27.07.2021 17:30

The following test results can be expected in 2-3 working days after you sent your Retourbox with Swiss Post:

  • COVID Immunity Management
  • Iron Tracking
  • STD tests (Female Basics, Male Basics, Oral) ℹ️

The following test results can be expected on the next Wednesday after you sent your Retourbox with Swiss Post:

  • Hayfever Check

ℹ️ An interruption at DHL Express impacts tests that arrived to our office on Friday 23.07. The results for these tests are expected Tuesday 27.07 in the evening.

Recent exceptions

23.07.2021 - 4 working days, due to DHL Express changing their procedures without informing their customers how to comply.
Impacted tests: all STD tests (Female Basics, Male Basics, Oral)

19.07.2021 - 4 working days, due to DHL Express changing their procedures without informing their customers how to comply.
Impacted tests: all STD tests (Female Basics, Male Basics, Oral)

23.06.2021 - 4 working days, due to DHL Express changing their procedures without informing their customers how to comply.
Impacted tests: all STD tests (Female Basics, Male Basics, Oral)

12.02.2021 - 4 working days, due to heavy snowfall
Impacted tests: all STD tests (Female Basics, Male Basics, Oral)

08.01.2021 - 4 working days, due to supplies shortage at the lab
Impacted tests: all STD tests (Female Basics, Male Basics, Oral)

Christmas holidays - we have been closed for 10 days
Impacted tests: all STD tests (Female Basics, Male Basics, Oral)

An exception means: test results took more than 3 working days.

Our past performance

  • COVID Immunity Management (🇨🇭 lab)
    • 1 working day: 67%
    • 2 working days: 33%
  • Iron Tracking (🇨🇭 lab)
    • 1 working day: 100%
  • STD tests (Female Basics, Male Basics, Oral) (🇳🇱 lab)
    • 2 working days: 71%
    • 3 working days: 25%
    • 4 working days: 4%
    • 5 working days: 0% (1 test)
  • Hayfever Check (🇨🇭 lab)
    • Next Wednesday: 80%
    • Next Thursday: 20%

In case of any questions or complaints, our Service team is there for you!